Straightforward monthly support and planned maintenance for existing CCTV systems. See exactly what each level covers, then ask us to confirm a plan for your property.
CCTV maintenance means checking whether cameras, recording and access are working as expected. It is different from live monitoring. These plans make support and scheduled checks easy to compare; your quotation sets out the exact work for your system.
Monthly CCTV care
Choose the cover that fits.
Guide prices include VAT for one existing, compatible system at one site. We confirm availability, travel and any setup work before agreeing a subscription.
START HERE
CCTV Care
A small system that needs a named route to practical help.
£12.99/ month
Guide price including VAT · per site
Up to 4 cameras
Business hours phone and email support
Remote fault guidance where access is available
Annual system review reminder
Clear quote before any repair or visit
Planned site visits are quoted separately.
POPULAR CHOICE
CCTV Care Plus
A home or business system that benefits from a planned check.
£24.99/ month
Guide price including VAT · per site
Up to 8 cameras
Everything in CCTV Care
One planned on-site service visit every 12 months
Check accessible camera views and recorder health
Written findings and recommendations
Repairs, replacement parts and extra visits are quoted separately.
BUSINESS COVER
CCTV Business Care
A larger system needing more frequent planned attention.
£44.99/ month
Guide price including VAT · per site
Up to 16 cameras
Everything in CCTV Care Plus
Two planned on-site service visits every 12 months
Quarterly remote health review, if compatible
Priority scheduling during business hours
Priority scheduling does not mean an emergency response time.
All plans are subject to a system review and written agreement. These are care plans, not insurance, live monitoring or an emergency response service.
Quick plan finder
How many cameras do you have?
Select the approximate size of one CCTV system and we’ll suggest where to start. Your final plan depends on the system review.
Select a range to see a starting point.
At a glance
See what is included.
Service
CCTV Care
Care Plus
Business Care
Cameras covered
Up to 4
Up to 8
Up to 16
Business hours support
Included
Included
Included
Planned service visits / 12 months
Quoted separately
1
2
Recorder and camera check
Remote guidance
At planned visit
At planned visits
Quarterly remote health review
—
—
If compatible
Parts, repairs, call-outs
Quoted separately
Quoted separately
Quoted separately
Live monitoring / response
Not included
Not included
Not included
Service visits are planned appointments, not emergency call-outs. Remote checks require compatible equipment, working connectivity and permission to access the system.
Need more than CCTV care?
Security that needs a tailored scope.
Some services depend on site layout, hardware, power and response arrangements. We quote these after discussing what you need.
01 / MONITORED SECURITY
Monitoring & response
Discuss alert verification, an alarm receiving centre and response arrangements. We’ll confirm hours, equipment and costs in a tailored proposal.
02 / CONSTRUCTION SITES
Temporary site protection
Mobile CCTV, camera coverage, connectivity, temporary fencing and site changes can be planned together for your project.
03 / OTHER SYSTEMS
Alarms & access control
Tell us about the doors, alarm zones or existing equipment you want maintained. We’ll outline a suitable service schedule and price.
How it works
Agree the scope first.
01
Tell us about the site
Share the address, camera count, recorder and any faults you already know about.
02
We check compatibility
We review access, system condition and what can be supported remotely or on site.
03
Review your agreement
You receive a written quotation with the final price, included work, billing and cancellation terms.
Good to know
Questions before you choose?
Are these prices final?
These are guide prices per site, per month, including VAT, for a compatible existing CCTV system. We confirm the equipment, location, access and written scope before any plan starts. Installation or remedial work may be quoted separately.
Does a plan include someone watching the cameras?
No. The three CCTV Care plans cover support and planned maintenance as described. Live monitoring, alarm receiving centre services and emergency response need a separately scoped quotation.
Can you look after a system you did not install?
Often, yes. We first check the make, age, condition, credentials and remote access. If a system cannot be supported as described, we will explain the options before any agreement.
What happens if a camera fails?
Contact us using the agreed support route. We can help diagnose the fault, then quote for a repair, replacement part or on-site call-out where needed. The plan does not include unlimited repairs or replacement equipment.
Is there a contract or cancellation fee?
We will provide the service agreement, billing start date, term and cancellation conditions with your quotation before you commit. This guide does not create a subscription or take payment.
Can you cover a building site or temporary CCTV tower?
Yes, but the required cameras, connectivity, power, site duration and monitoring vary. Use the temporary security enquiry option for a tailored rental and service quotation.
Ready to talk?
Get a plan that fits your system.
Choose a plan above or describe your site. Nothing is submitted or charged until you choose to send an enquiry and agree a quotation.
